Freevoice Telecom
Business/Office Phone Systems
These help guides should work with any Norstar Voicemail system with recent software revisions.
If pressing Feature 983 does not work you may have a Nortel BCM, contact us for more information.
***If you are not sure of what you are doing contact us first!***
Click here for the Norstar Basic Programming Guide
If you are not familiar with programming functions you should download and read the guide.

Norstar Help Guides
Enable Forward No Answer To VM
First:
Feature 985  Write down number that displays.
Then:
Feature **266344
Log: (Password) 266344
System Displays Terminals & Sets  
Press the SHOW.
System Displays Show Set:  
Enter the Ext.
System Displays (Name) Ext#  
Press SHOW.
System Displays Line Access  
Press NEXT 1 time.
System Displays Capabilities  
Press SHOW then Next
System Displays Fwd on Busy  
Press SHOW.
System Displays Fwd to: ?? (Ext)  
Press Change.
Enter the voicemail extension we checked in the first step.
Hit Release to end.
Please call if you have any questions.
(866)907-6158

Phone Administration
Add Intercom Keys
Answer DN
Basic User Guide
Change DN
Copy Phone Programming
Customizing A Phone
Enable Directed Pickup
Enable Hansfree Speakerphone
Enable Held Reminder
Enable Music On Hold
Feature Code Descriptions
Feature Code List
Line Pool Access
Name Change
Phone Setup and Testing
Pick Up Groups
Prime Line
Set Relocation
System Speed Dial
Time And Date

Voicemail Administration
Add New Mailbox
Applications Module Reboot
Applications Module Shutdown
Applications Module System ID
Auto-Attendant Add Lines
Auto-Attendant Change Menu Prompt
Auto-Attendant Number Of Rings
Auto-Attendant Record Company Greeting
Changing Mailbox Name
Enable Forward No Answer
Initialize Mailbox
Message Notification
Reset Admin Password
Resetting Mailbox Password
StarTalk Time And Date
Voicemail Administrative Programming
Voicemail Feature Codes
Voicemail Night service
Voicemail Quick Reference