Freevoice Telecom
Business/Office Phone Systems
These help guides should work with any Norstar Voicemail system with recent software revisions.
If pressing Feature 983 does not work you may have a Nortel BCM, contact us for more information.
***If you are not sure of what you are doing contact us first!***
Click here for the Norstar Basic Programming Guide
If you are not familiar with programming functions you should download and read the guide.

Norstar Help Guides
Changing Company Greeting Menu Prompt
Feature 983
Log: (Password) See Below
For 2 Digit Extensions 120000
For 3 Digit Extensions 1020000
For 4 Digit Extensions 10020000
System Displays Admin    
Press AA.
System Displays Auto    Atdt    Admin  
GRTG  TABLE  LINES
Press GRTG.
Enter <Greeting Table Number 1>
Press OK.
System Displays Greeting <X>  
RETRY    PLAY   REC
Press REC.
Press OK to end your recording.
System Displays Accept Greeting?  
RETRY    PLAY    OK
To Listen to the Greeting, press Play.  To ReRecord, press RETRY.
Press OK to accept Greeting.
Please call if you have any questions.
** Record your During Business hours message as Greeting #1 and
your After Business hours message as Greeting #2.

Phone Administration

Voicemail Administration