Freevoice Telecom
Business/Office Phone Systems
These help guides should work with any Norstar Voicemail system with recent software revisions.
If pressing Feature 983 does not work you may have a Nortel BCM, contact us for more information.
***If you are not sure of what you are doing contact us first!***
Click here for the Norstar Basic Programming Guide
If you are not familiar with programming functions you should download and read the guide.

Norstar Help Guides
Viewing the NAM serial number (System ID)
To view the serial number:
1 Press  Feature  915
If 915 doesn't work try 916 thru 925
Password: 2 Enter the default password 2223772 = ACCESS2
    RETRY
ACCESS Server 3 Press ADMIN
BACK NEXT ADMIN
A. Prt queue mgr 4 Press NEXT until the display shows:
QUIT NEXT SHOW
I. Serial Number 5 Press SHOW.
QUIT NEXT SHOW
S#: XXXXXXXXXX 6 Press OK.
    OK Write down this number
7 Press Rls to end this session

Phone Administration

Voicemail Administration