Freevoice Telecom
Business/Office Phone Systems
These help guides should work with any Norstar CICS & MICS, or Nortel BCM system with recent software revisions.
If the display shows "A.Configuration" upon login you have an older software revision.
Click here for those instructions.
If the login code "**266344" doesn't work try "**797836". If this works you have a Nortel BCM.
***If you are not sure of what you are doing contact us first!***
Click here for the Norstar Basic Programming Guide
If you are not familiar with programming functions you should download and read the guide.

Norstar Help Guides
Line Pool Access
Press Feature **266344
Log: (Password) 266344
System Displays Terminals & Sets  
Press SHOW.
System Displays Show Set:___  
Enter Ext #.
System Displays (Ext#):(Name)  
Press SHOW.
System Displays Line Access  
Press SHOW.
System Displays Line Assignment  
Press NEXT 
System Displays Line Pool Access   
     
Press SHOW.
System Displays Line Pool PRI-A: N  
    CHANGE
Press CHANGE to enable(Y) or disable(N)  
      access to the line pool
Press NEXT to scroll to the next Line Pool
Hit Release to end.
Please call if you have any questions.

Phone Administration

Voicemail Administration