Freevoice Telecom
Business/Office Phone Systems
These help guides should work with any Norstar CICS & MICS, or Nortel BCM system with recent software revisions.
If the display shows "A.Configuration" upon login you have an older software revision.
Click here for those instructions.
If the login code "**266344" doesn't work try "**797836". If this works you have a Nortel BCM.
***If you are not sure of what you are doing contact us first!***
Click here for the Norstar Basic Programming Guide
If you are not familiar with programming functions you should download and read the guide.

Norstar Help Guides
Untitled Document

Customizing A Norstar Phone :

To Program Buttons On Your Phone:

     For External Number Autodials:
1. Press the Feature button, then * 1
2. Push the button you want to program
3. Display will read "Program and OK"
4. Enter the telephone number, then press the OK softkey

     For Internal Extension Autodials.:
1. Press the Feature button, then * 2
2. Push the button you want to program
3. Display will read "Intercom #:__"
4. Enter the extension number

     For Feature Code Autodials:
1. Press the Feature button, then * 3
2. Push the button you want to program
3. Press the Feature button then enter the Feature Code

     To Change the Contrast of the Display:
1. Dial the Feature button, then * 7
2. Press the number keys 1 – 9 to your desired brightness level
3. Press the OK softkey

     To Change your Ring Type:
1. Press the Feature button, then * 6
2. Press the number keys 1 – 4 to hear the different ring types
3. Press the OK softkey when you hear your desired ring

     To Change the Ring Volume:
1. Press the Feature button, then * 80
2. Press the volume key up or down
3. Press the release key1 to exit and save the volume level

     To Program Personal Speed Dial Numbers: (Numbers 71 – 94 only)
1. Press the Feature button, then * 4
2. Enter the 2 digit code (71 – 94) that you want to assign to that phone number
3. Enter the telephone number, then press the OK softkey
4. Display will show: "Entry xx stored"


Phone Administration

Voicemail Administration